Our Privacy Policy

Canacare respects the privacy of your personal information and is committed to complying with all relevant and current privacy legislation. This Privacy Statement sets out how we collect and manage personal information, and the steps we take to protect it.

Why we collect your information

We collect information from our customers in order to improve your shopping experience and to communicate with you about our products, services and promotions.

We collect your information for these reasons:

  • to complete a transaction
  • to register as a member of our loyalty programme
  • to sign up to receive our email communications
  • or to participate in a competition/promotion/survey

The information we collect includes name, age, gender, email address, phone number, postal address and credit card numbers. We may use your information collected online to fulfil and process your orders. We may maintain a record of products you have looked at or purchased in order to enhance your shopping experience and make it easier and faster for you.

All email communications you receive from us will allow you to unsubscribe on the spot, meaning you will no longer receive communications from us unless it is regarding a transaction or security issue.

The information we collect includes name, age, gender, email address, phone number, postal address and credit card numbers. We may use your information collected online to fulfil and process your orders. We may maintain a record of products you have looked at or purchased in order to enhance your shopping experience and make it easier and faster for you.

All email communications you receive from us will allow you to unsubscribe on the spot, meaning you will no longer receive communications from us unless it is regarding a transaction or security issue.

You are also able to call us on toll-free on (NZ)+649 5270168, email us at canacareu@gmail.com or edit your account details on our website at any time, if you wish to stop communications from us.

Our physical address is 65 Elizabeth Knox Place, Auckland. 1072

INFORMATION PROVIDED BY “COOKIES” TECHNOLOGY

Canacare uses “cookies” technology which allows the web site to recognise you when you visit again so you can easily access your account without having to re-enter all of your details. Cookies contain information that identifies each user, for example login or username, passwords and so on. Our server needs to know this information in order for our web site to work correctly, and the information is nothing more than a string of letters and numbers.

Cookies cannot determine the identity of individual users. It is a feature of your Internet browser which you can disable at any time.

Finally, by providing your personal information to us or by using our web site, you are indicating your acceptance of our current privacy policy. Our privacy policy may change, so we suggest you check this section from time to time.

We will not collect personally identifiable information like your name, e-mail and mailing address and telephone number (“Personal Information”) without your knowledge and permission; We will not disclose your personal information to third parties unless you have authorised us to do so; We will take reasonable steps to protect the security of the personal information we collect from you.