Auckland, New Zealand
Frequently Asked Questions
Please read our FAQ before sending us a message.
Free delivery for all online orders to a New Zealand address.
For overseas order, please send us an email to work out shipping costs.
We accept payments by VISA and MasterCard, Alipay and any New Zealand Major Banks Direct Debit.
New Zealand: North island 2-3 days approximately South island 3-4 days approximately
Worldwide: 15-25 days approximately depending on country (to be confirmed by email)
Care instructions: Wool Duvet: Gentle Machine wash in 30°C warm water. Do Not Bleach, Do Not Tumble dry! Hang Dry.
Alpaca Duvet: Dry Clean and Spot Clean Only.
To retain its freshness should be aired and shaken regularly.
After ordering, allow us to check our stock availability and we will email you to confirm the payment details and shipping options.
Yes, you can request a GST invoice for your order.